Suggestions? Comments?


Quality service is not an accident.  It is what you expect and deserve.  When you evaluate our services and facilities you give us more than your opinion, you give us the tools we need to build a better vacation experience.  We take your evaluation seriously and we are committed to providing quality to our guests and want to know of areas we need to improve in.  Thank you.

Please provide the following  information:

Name

Tenant Code (if known - optional)

E-mail

Which unit did you stay at?

        Dates: From To

How did you hear about us?

If other, please state

On a scale of 1 to 10 how would you rate the accommodations overall? (1 being poor and 10 being excellent)

   

If there was one thing we could do better, what would that be and explain

What did you enjoy about your stay with us?

Did you receive a welcome letter and a business card from the cleaning person when you arrived?

   

Did you receive 2 complimentary Sunset Paradise coffee cups?

   

Did our manager stop by within a few days of your arrival? (Or leave a business card / door hanger if you were not at home?) 

   

May we post/use part or all of your comments in our marketing?

   

Was there anything broken, missing, or needing to be replaced

      If so, please list

Comments, Suggestions and/or Questions

Thank You!


If you should have ANY questions, please call us at 1-800-875-6399.
Revised: 05/05/09